Try going back to this page https://community.hairqare.co/sign_in and use the other button (the white one). Log in with the password you chose when you purchased your program. ---- If you are still having issues to enter your account, send us a message through this help widget and our team will help you asap get into your account. We are currently upgrading our login system for improved security and we're very sorry for the confusion it is creating. Many thanks for your patience and understanding.