I'm getting an error when trying to log in which says "Unknown email address. Check again or try your username."
Print
Modified on: Tue, 2 Jul, 2024 at 3:07 PM
We're updating our login system and it seems that your account was affected. Send us a message through the help widget linked on our website as well as on the login page and our team will assist you within 24 hours to access your account. If you've already done this or you can't find the help widget please mark this answer as "not helpful". We'll assign an agent to your case to restore your access as quickly as possible.
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.
