Account/Login Issues

I can't log into my account
We're updating our login system and it seems that your account was affected. Send us a message through the help widget linked on our website as well as o...
Tue, 2 Jul, 2024 at 3:02 PM
The login button 'after May 28th' doesn't work. Even when I try to reset my password.
Try going back to this page https://community.hairqare.co/sign_in and use the other button (the white one). Log in with the password you chose when you purch...
Tue, 11 Jun, 2024 at 7:06 AM
It says my email doesn't exist.
We're updating our login system and it seems that your account was affected. Send us a message through the contact form linked to this help widget and ou...
Tue, 25 Jun, 2024 at 9:34 AM
It doesn't work when I try resetting my password.
We're updating our login system and it seems that your account was affected. Send us a message through the contact form linked to this help widget and ou...
Tue, 25 Jun, 2024 at 9:35 AM
Which button login should I choose?
Use the blue button if you purchased the Challenge or Hairqare Lab AFTER May 28th. ---- If you bought on the 28th and the blue button doesn't work, go ba...
Thu, 6 Jun, 2024 at 8:04 AM
I'm getting an error when trying to log in which says "Unknown email address. Check again or try your username."
We're updating our login system and it seems that your account was affected. Send us a message through the help widget linked on our website as well as o...
Tue, 2 Jul, 2024 at 3:07 PM